State Farm® Insurance Agent J W Cooper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terry Brown
June 30, 2025
5
out of
5
rating by Terry Brown
"I had an excellent experience with JW Cooper State Farm Agency! Heather and the team were incredibly kind, respectful, and mindful of my time throughout the entire process. They provided top-notch service, handled everything quickly, and saved me over $800 a year when I switched both my home and auto insurance to them. Highly recommend them if you’re looking for great rates and outstanding customer service!"
We responded:
"Terry, really appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Tasha Latrice Washington
June 26, 2025
5
out of
5
rating by Tasha Latrice Washington
"Superb services, fast, and friendly.💜"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Cheryl Thomas
June 24, 2025
4
out of
5
rating by Cheryl Thomas
"They are very professional and helpful."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
Winona Greenway
June 13, 2025
5
out of
5
rating by Winona Greenway
"This local agency has been helpful during our times of insurance distress. They have offered professional advice for our insurance needs for our success."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jeremy Neeld
June 11, 2025
5
out of
5
rating by Jeremy Neeld
"Heather was great in helping us get all of our insurance changed over. Excellent customer service!"
We responded:
"Glad Heather took good care of you! Making insurance as simple as possible is our goal. Thank you for choosing my agency!!"
George Etheredge
June 10, 2025
5
out of
5
rating by George Etheredge
"Always been very helpful in providing service, and the best rates!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Abby Schwahn
June 7, 2025
5
out of
5
rating by Abby Schwahn
"Heather with J W Cooper, made the homeowner and car insurance finding easy, and for the best prices. Thank you."
We responded:
"Thanks for the great review and kind words! Glad Heather took good care of you. Thank you letting us be your auto and home insurance agency!"
Melinda Butts
May 30, 2025
5
out of
5
rating by Melinda Butts
"Ms. Heather Beard was very helpful and attentive to my husband and my insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to being your Insurance Agency for many years! "
Gregory Morris
May 19, 2025
5
out of
5
rating by Gregory Morris
"My wife and I recently moved to Leesburg and Heather with J W Cooper has gone over the top to help us get set up down here with our new home, cars, and other personal property. They were very competitive on their rates and very easy to work with. Heather is awesome and so thankful she made the process so easy. Thank you for the great customer service and keep up the great work!"
We responded:
"Thank you for the awesome review and your business! Heather does a great job for all of customers! Welcome to Georgia!"
K&S Enterprises smith
May 16, 2025
5
out of
5
rating by K&S Enterprises smith
"What a pleasure to work with these outstanding people, they are very knowledgeable and very nice, Heather took charge and handled everything for us, thanks again"
We responded:
"We appreciate your review! Happy to know you had a great experience with my State Farm Agency!! If you ever need any assistance in the future, please don’t hesitate to reach out. We are ready to help!"
Dexter Brown
May 8, 2025
5
out of
5
rating by Dexter Brown
"Im very satisfied with JW Cooper State farm Customer service is great."
We responded:
"Thank you for the 5 Star review! We try to make insurance easy for our customers while providing Good Neighbor Service! We appreciate your business!"
Chan King
May 7, 2025
5
out of
5
rating by Chan King
"I love, love, LOVE their customer service skills its top tier! Mrs. Kaitlin Lane has been such a big help to me !! I highly recommend her as a agent 😊!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We appreciate your business! Call anytime!"
Nichelle Salone
May 7, 2025
5
out of
5
rating by Nichelle Salone
"The rates were awesome and they found the right coverage for us . Heather was awesome and she made us feel so welcomed to the state farm family ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for choosing my agency!"
Taylor Kilgo
May 6, 2025
5
out of
5
rating by Taylor Kilgo
"I’ve been using Jan Cooper State Farm since I started driving, they always have the best service and the best rates! I recently got married and they were able to get my husband a $140 price cut from his old insurance for his two trucks! I have never had a bad encounter with anyone on their team!"
We responded:
"We’re thankful for your feedback and have enjoyed being your agent for all these years! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Laura Wall
May 2, 2025
5
out of
5
rating by Laura Wall
"Awesome customer service! Glad I'm now working with a local agrncy!"
We responded:
"THANK YOU for choosing my State Farm Agency for your insurance! We appreciate your business!!"
ERIC BROWN
April 22, 2025
5
out of
5
rating by ERIC BROWN
"I get prompt and courteous service and very pleased with JW Cooper and staff. Kaitlin is amazing!"
We responded:
"Eric, Thank you for the kind words and your business! Kaitlin does a great job with all our customers! Call or come by anytime. "
Tiffany Hermann
April 22, 2025
5
out of
5
rating by Tiffany Hermann
"Heather beard is great to work with at this office. She makes things seem so easy. And she was able to beat a lot of quotes from other companies."
We responded:
"Thanks for the 5 Star review Tiffany! We work hard to make this easy for you! Thank you for your business!!"
Tanner c.
April 21, 2025
5
out of
5
rating by Tanner c.
"Amazing place to get car insurance they are so kind and trustworthy they treat u better than family!"
We responded:
"Thanks for the great review, Tanner!! We try hard to make insurance easy! Thank you for your business!"
Sonnn 7
April 18, 2025
5
out of
5
rating by Sonnn 7
"Ms.Heather is 5 Star"
We responded:
"5+++ Star!!! Thank you for your business and I'm glad Heather took good care of you. She is awesome! We're here for you 24/7!!"
Mike Powell
April 17, 2025
5
out of
5
rating by Mike Powell
"Mr.Cooper and his staff have always been very helpful and have always been prompt to respond any time I have needed anything. Thank you Jan and staff for a job well done"
We responded:
"Thank you Mike!! Have always enjoyed being your Insurance Agency! Thank you for your business!"
Josh H
April 3, 2025
5
out of
5
rating by Josh H
"Very helpful and informative have been using them since the beginning"
We responded:
"Thank you for taking the time to leave a review! We appreciate your business and are here help anytime! "
Chad Kelly
April 3, 2025
5
out of
5
rating by Chad Kelly
"Awesome, friendly, and local staff! Amazing customer service! Kaitlyn rocks. She's been so helpful from day 1. From a friendly welcome to a friendly reminder my premium is due, this office has been a breath of fresh air. It's awesome being helped by staff actually trying to help. That's super rare in this area these days."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Thank you for your business!!"
Ronald Lewis
March 25, 2025
5
out of
5
rating by Ronald Lewis
"My parents were State Farm clients since the early 80's. The peace of mind they always had about the quality of service is something I remember. Now I have auto and motorcycle insurance with them and the peace of mind I need. The staff at JW Coopers office is nice and friendly and always will to work with you no matter you situation. Plus, having a local agent is always better then just a random voice on the phone. I can't say enough good things about the smiles and quality service I experience with J W Cooper and his experienced staff. Looking for quality insurance then you owe it to yourself to give them a call. Make it a great day."
We responded:
"We appreciate your review and your business!! We are delighted to know you had a great experience with our State Farm office. If you need any help in the future, please don’t hesitate to reach out. Glad we can help with your car insurance!!"
Hannah Platt
March 10, 2025
5
out of
5
rating by Hannah Platt
"Absolutely recommend this firm to anyone! Kaitlin was amazing and helped us find the best rates in the state!"
We responded:
"Thank you for your 5-star review! Happy to know Kaitlin did a great job for you! She is awesome! Thank you for allowing us to be your State Farm Agency!"
Jennifer Edwards
February 25, 2025
5
out of
5
rating by Jennifer Edwards
"We love this office! Always helpful, and very knowledgeable of any concern we bring up!"
We responded:
"Thank you for great review of our State Farm office! Always happy to help with your insurance questions and needs! Looking forward to being your Local Agency for many many years!!! "